Solutions to Facebook Marketplace Not Working

Solutions to Facebook Marketplace Not Working: If there are problems with your Facebook account, the mobile application (if you use it), incompatible device, or geographic location issues from where you access it, Facebook Marketplace fails to function. The Marketplace is a popular forum for users to buy/sell products close to their location. What makes this platform special is that your Facebook account is attached to the Marketplace, so compared to other alternatives, there are fewer chances of being scammed.


When users attempt to access the Marketplace, the following are the Facebook Marketplace errors reported by users:

  1. No access is open to you, such as “Marketplace Isn’t Available to you. “
  2. In the marketplace, you have a checkout dilemma.
  3. You are having problems accessing specific categories of ads.
  4. The listing problem of items in the Marketplace
  5. Unexpected error when clicked on a product.

These errors can occur due to a technical problem or an account limitation, so make sure that you review the following tips before continuing with the troubleshooting steps:

  1. Your Facebook account is not new as new Facebook Marketplace accounts are not allowed because they create a new account to use the platform and eradicate the practice when a malicious user is blocked from the marketplace. The Marketplace does not allow new versions.
  2. As below, you are up to 18 years of age and are not permitted on the Facebook Marketplace.
  3. You’re using the latest version of the Facebook app as the old app version can conflict with the Facebook Marketplace.
  4. You are allowed for Facebook Marketplace, as Facebook Marketplace is permitted only in 70 countries.
  5. You lived in a country that was permitted, and now you have moved to an unauthorized country.
  6. You are using the language that is allowed on the Facebook Marketplace.
  7. You have a Compatible Device with The Marketplace for Facebook. There is limited access to iOS devices on the Facebook Marketplace. Support devices include iPhone, iPad, Mac, etc. If you use an iPod, you’re unable to access it.

Solution 1: Clear the Temporary Data and Cache

Use Facebook Marketplace in the web browser of the system, and Facebook Marketplace suddenly stops working. The browser cache or temporary data of the system can create an issue with your online experience. Clearing the cache or temporary data can solve the problem in that situation. We’re going to clear Chrome’s cache and temporary data, for example, purposes.

  1. On your computer, open Chrome.
  2. Click on Profile Picture just beside the hamburger menu (the dots), and in the resulting menu, click on your Gmail address.
  3. In the Settings, Window click on Turn Off.
  4. At the top right, click on Hamburger Menu (the three dots).
  5. Click on More tools and in the Sub-Menu  Clear browsing data.
  6. Choose a time range, like the Last hour or All time.
  7. Select the categories that you want to be removed. You can also sign out to clear data on the device while keeping it in your Gmail account.
  8. Click Clear data.

If you’re using a different one than Chrome, you can take measures specific to your browser.

Visit the following support articles to clear Facebook’s app cache and data using Facebook Marketplace on a mobile device. This refers to both Android and iOS, and

Try to use the Facebook Marketplace again after clearing the cache and temporary data. If the problem persists, move to the next solution.

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Solution 2: Disable Add-ons of the 3rd Party

Most web browsers accept add-ons/plugins/extensions from third parties. The Web Browser adds new features & functionality to these add-ons. Malicious add-ons or extensions may cause Facebook to act abnormally and allow third parties to access, copy and even edit information about your Facebook account. And it will restrict its access when Facebook detects suspicious activity on your account.

So, removing add-ons to the web browser may solve your problem. Follow the instructions unique to your browser to uninstall specific add-ons from your browser, and we will remove 3rd party extensions from Chrome for illustration purposes.

  1. On your computer, open Chrome.
  2. Near the top right corner, click the Hamburger Menu (the three dots), then in the menu appearing, click on More tools and then in the sub-menu appearing, click on Extensions.
  3. Go to the extension you want to remove, and at the bottom of the box, click Remove.
  4. Confirm by clicking Remove.

If you’re using a different one than Chrome, you can take measures specific to your browser.

After the malicious add-ons, plugins, etc., have been disabled and if the problem is solved, check if the next solution has not been moved.

Solution 3: Try a different Browser

Suppose you access the Facebook Marketplace from a browser, and that browser has problems with Facebook Marketplace compatibility/accessibility. In that case, you will run into the issue of not operating on the Facebook Marketplace. In that case, the problem can be solved by accessing the Facebook Marketplace with a different browser.

  1. Download and install another browser of your liking.
  2. Run that Browser.
  3. Visit Facebook Marketplace and see if the problem is solved.

Move to the next solution, if not.

Solution 4: Device reinstallation

You try to enter the mobile Facebook Marketplace and face the marketplace question; then, the problem can be solved by uninstalling and reinstalling the app. If you own an iPhone or PlayStore, you can navigate to the App Store if you own an Android device.

After reinstalling the Facebook app, verify that the issue is fixed, or switch to the next solution if not.

Solution 5: Revoke your Facebook Marketplace Access Removed.

The Facebook Marketplace has community policies, and Facebook will revoke your access if you oppose these policies. You will not be able to access the Facebook Marketplace if you are confident that you have not violated the Marketplace community’s approach. Then you need to walk through the step below to reaccess the Marketplace.

  1. Login to your Facebook account.
  2. Click the Marketplace icon.
  3. Now Click the Request Review option.
  4. Fill the Request form.
  5. After a few days, the Facebook Team will respond to your appeal.
  6. Check your Support inbox every day.

You will enter the Marketplace when your appeal is approved.

Hopefully, the Facebook Marketplace not working mistake has been fixed. If not, try using the Facebook Marketplace on another platform to see if your device has an issue with the Facebook Marketplace.

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