Corrupted data on your PS4 sounds like a scary problem, mostly because the Sony console is a closed device that doesn’t really lend itself to “under the hood” tinkering, repairs, and general messing.
Luckily, thanks to a little-known recovery screen that lets you apply all sorts of fixes for common problems, there are quite a few things you can do when things start going wrong on your PS4. We’re going to show you how to address the problem of “corrupted data” and get things back to full working order.
What Is the “Corrupted Data” PS4 Error?
CE-34875-7 or NP-32062-3 would possibly be called the ‘corrupted results’ error that you are most likely to experience. This refers to the corruption of data from a single game, not any kind of vital data on your PS4 itself. While downloading a game, the issue will manifest itself. The error message is shown when it stalls, and you’re left with a half-installed game you can’t enjoy.
Alternatively, while you are playing a game that you have already installed, an error can appear. The audio can begin to crash, the frame rate drops, then the game crashes, and you’ll see the same message.
Your entire hard drive can be involved in the other and worse form of data manipulation, which would result in your PS4 failing to boot properly and probably going into safe mode. If that is the case, then you will be supported by our first corrections. For info on how to patch corrupted game data, scroll down.
Fix Corrupted System Data
If your PS4 fails to boot properly, it is possible that some device data has been corrupted on your hard drive. The first thing you can try is to open up your PS4 and verify that the hard drive is still locked securely in its bay. If it’s dislodged, so it can cause corruption. If this fails (and your corruption doesn’t only apply to a particular game’s data), you can need to consider formatting your PS4 hard drive and then reinstalling the PS4 OS again. Remember that in this way, you’ll lose all your results. If, however, you just have a Corrupted Data icon for an individual game, then read on!
Fix Corrupted Game Data – Restore Licenses
One of the simplest things that you can do to repair the “corrupted data” error on PS4 is to restore the licenses for all your account-related games. There is a possibility that your game licenses could have gone out of sync with your account at some point, which may be the cause of the corrupt data problem. Go to “Settings -> Account Management -> Restore Licenses” to restore licenses for your PS games.
Fix Corrupted Game Data – Reinstall Data
There are a few ways of resolving this. Delete the corrupted data file, send the disk a scrub, and try again is the safest solution if it occurs during installation. To do this, on the home screen of the PS4, go to Updates, press OPTIONS and choose Downloads.
Next, highlight the corrupted data, click OPTIONS, and remove the data (denoted by a grey thumbnail with a jagged line across it).
Finally, offer a wipe to the game disk, ensure that it is clean and smudge-free, and try to reinstall the game. If the issue reappears, or if your PS4 does not allow you to delete a corrupted file, you will need to find another solution.
Rebuild the PS4 Database
The PS4 device searches your PS4 database for any files that might be buggy or not running as they should. It doesn’t erase any information and can restore corrupted information. (Think of it as similar to Windows 10 chkdsk.) Make sure your PS4 is off to restore your PS4 database, then hold the power button until you hear two beeps (one upon pressing the button, another several seconds later). This should boot into Safe Mode on your PS4.
Via a USB cable, plug your PS4 controller into your PS4 (Bluetooth does not function on this screen), and select the option ‘Rebuild Database.’ Your PS4 database should be rebuilt after a few minutes, and hopefully your corrupt data woes will be gone.
Those are the most convenient ways for your PS4 to repair corrupted info. However, if you still have issues, then you will need to consider that the game disk is defective and may need to be replaced.
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